Contact Us
We welcome inquiries from retailers, distributors, wholesalers, streamers, content creators, and other participants in the trading card industry.
General Inquiries
Whether you are looking to source inventory, place an order, discuss a partnership opportunity, or learn more about PhantomCards, we encourage you to contact us directly.
Customers do not need an account to submit an inquiry or request a quotation.
If you are interested in placing an order immediately, please contact us through one of the methods below and a member of the PhantomCards team will assist you.
Customers may contact PhantomCards directly by email, through the Contact Form below, or by sending a direct message to our business Discord account. Membership in a Discord server is not required.
Customers seeking ongoing access to our customer portal, dedicated support channels, and other account services may apply for an account through our Register page.
Dedicated Customer Support
Customers with PhantomCards accounts may request access to a dedicated communication channel for ongoing support.
Dedicated support channels provide a centralized point of contact for sourcing requests, order management, shipment updates, invoices, payments, and other account-related matters.
These channels are private and accessible only to the customer and authorized PhantomCards personnel.
Response Times
Our team aims to respond to all inquiries as promptly as possible. Response times may vary depending on market conditions, customer volume, and the nature of the request.
Business hours: Hong Kong Time (HKT)
Support may also be available outside of standard business hours depending on customer requirements and team availability.
Contact Information
Email: [email protected]
Discord: phantomcardssupport
Address: Store 180, 174-188 Un Chau Street, Smiling Plaza, Sham Shui Po, Kowloon, Hong Kong
We look forward to hearing from you.